Helpdesk
HELPDESK (FOR REPSOL EMPLOYEES) – COS MANTENIMIENTO (02/12 - 01/14)
Description:
- Technical support for Repsol employees in issues like user access, windows 7 maintenance and malfunctions, internet explorer, citrix, vpn and corporative applications. Registration of incidents in Remedy tool. Checking accounts in Active Directory (unlock accounts, access verification, passwords reset). Remote access for incidents resolution.